Your monitoring professionals can help streamline an emergency
An alarm may be troubling when they trip -- particularly if they go off in the middle of the night. But if you installed a monitored alarm system, you’re free to think about one thing: getting your loved ones to safety.
That's because your monitoring team also responds to your activated sensors. Within a minute, they will contact you to make sure you and your family are secure and help evaluate the predicament. Then, they will call emergency responders and send them to you. Vivint’s monitoring agents will even help talk you through a crisis and the next step.
Monitoring secures more than your home security system
Your monitored alarm system guards more than a breach. Your security system might react to fire, carbon monoxide, or floods with the added components. By placing a monitored fire alarm or CO detector, you can have emergency responders to react whether you're home or out. Your monitoring professionals can even respond to health-related situations -- like shortness of breath or a slip -- with a monitored medical accessory.
Emergency services come in less time with a monitored alarm system
A Vivint agent will respond to any tripped alarm in a matter of moments. They'll first reach you to be sure you're safe and then can organize emergency teams on your behalf. This streamlined process is significantly quicker than calling the authorities yourself after you reached your family and reached safety. Seconds in an emergency, and Vivint makes certain you get help quickly!
Monitoring is vigilant of your home round-the-clock
Unfortunately, a high-decibel alarm bell doesn’t achieve much when you’re not home. However, your Vivint monitoring team stays on alert without rest. They'll respond to any trigger that you are unable to and will also keep you up-to-date on every part of the process. That's nice when you're at work and can hurry home after seeing an alert, but it's vital when you're traveling and simply cannot get back to take care of the situation.