FAQs About Home Systems

We’ve compiled our most popular home security FAQs for you. Find your answers to your Vivint Smart Home and home security questions.

The alarm can be activated in various ways -- door or window detectors, motion detectors, smoke or CO sensors, etc.-- which deliver a signal to the equipment’s hub. This alerts the Vivint monitoring team. A live person will contact you straight away to confirm if you need help, and call on the appropriate individuals while you find a safe place. Vivint monitoring specialists are accessible around the clock to give live support when you want them most.

Vivint provides surveillance systems that are fully wireless and function through a cellular grid, instead of a “landline.” Alarm panels can interface with monitoring stations by cellular-based technology. This means no irritating wires running throughout your house, and robbers cannot disable your security system by tearing your lines.

Vivint surveillance systems have a 24-hour failsafe battery so that your house is still protected, even if your electricity goes out. The monitoring services as well as the high-decibel siren will still be working to provide constant protection of your home.
Yes, most Vivint components can be given remote access capacity from your phone along with arming, disarming, and sending notices. You can also use home automation operations like your house’s light bulbs, garage doors, and your thermostat when you are at kids sporting events. See your house while you are out with Vivint’s clear HD video capabilities on your cameras. Or use the intercom feature on your doorbell camera to communicate visitors from anywhere in the world.

Yes! All Vivint smart home system come with a yard sign and decals for your home to show that your dwelling is protected by a state-of-the-art security system with round-the-clock monitoring. 90% of robbers say that they skip houses with a security system. By protecting your home with a Vivint security system and displaying the Vivint stickers and signs, you are already reducing your risk!

Yes. Vivint has 24 hours/7 days a week protection, 365 days a year. With Vivint home monitoring, you get peaceful feeling from knowing you have a professional helping to safeguard the people and items you treasure most at home.

Absolutely! Vivint’s wireless components make it perfect for apartment renters. Set up glass break sensors, a doorbell camera, and many home automation devices like smart lighting. A Vivint installer will quickly put up devices so they can be removed with you when you change addresses. Just check in with your management company to understand what security devices are compatible with your unit.

Of course! Your Vivint Smart Home capacity are determined by your family’s needs. Most of your home security and home automation services can be controlled with the Vivint App. Set routines for your components or have them play off of one another. Craft your tailored home security bundle with the convenient features you want most for your home!

Yes! It’s easy to hook up your Vivint system to an A.I. assistant. This allows you to work everything through voice commands, from your security equipment, lights, and thermostats, to your garage door and locks. After your voice integration is hooked up, you can ask Google or Alexa to “arm” or “disarm” your security system and much more!

One system does NOT fit everyone when it comes to your home security system! A Vivint professional can help determine your household and your loved ones’ safety needs to figure out the very best combination for you. Receive peace of mind with consistent surveillance alarm monitoring including fire, carbon monoxide, and flood detection. Then, personalize your smart house with a smart thermostat, smart lighting, and smart locks.

Want to check in on everything with video monitoring? No problem. Vivint offers HD video with our inside and outside cameras, including our state-of-the-art doorbell cameras. Check in on your cameras using the Vivint App when you’re away from home, and even video tape and store video clips. A Vivint professional can design the best security system that meets your needs!